Netgear Orbi app is the best way to keep the Wifi controls at your fingertips. Ranging from the initial setup process to updating the firmware, everything can be done using the Orbi app. But when the app begins troubling you, it becomes exasperating. You can always access the Netgear Orbi login page using a PC but nothing beats having controls in your hands using a smartphone. Isn’t it? So, we have penned down some easy troubleshooting steps that will help you fix the Netgear Orbi app not working issue. Keep on reading to learn more about it.
Netgear Orbi App Not Working [Reasons]
Netgear Orbi app stopped working all of a sudden? There are various reasons for this. Perhaps you are using an older version of the app, or maybe your phone has so many applications opened. An obsolete OS of the phone is yet another reason. Orbi device not receiving a good internet connection or poor power supply can also add to the Orbi app not working issue. Now that you have filled your brain with sufficient info about why the Orbi app stopped working, let us quickly get to fixing the issue at hand.
How to Fix Orbi App Not Working Issue?
Update Orbi App
Unlock your smartphone on which the Orbi app is installed and head toward the Play Store or the App Store and see if any updates are ready for the Orbi app. If yes, then update the app right away. Once the app is updated, try accessing it by launching it. If the app doesn’t work now, then try the next hack in the line.
Remove Unwanted Apps
There is a possibility that you have opened many apps on your phone and there are many apps running in the background due to which the phone’s performance is affected. We suggest you to remove the unwanted apps and also remove apps running in the background on the phone. Once you are done with this, check if the issue has been fixed or not.
If the previous steps could not help you fix the issue, then uninstall the Orbi app once. After some time, reinstall it. After the app is installed back, it should work properly. If it doesn’t then it seems the issue exists with the Orbi device and not the app.
Some minor technical glitches with the Orbi can prevent you from accessing the Orbi app on your phone. These glitches can be fixed by rebooting the Orbi. So, without waiting any further, power off your Orbi, and unplug it from the wall socket. Let it rest for some time. Plug it back into the wall socket and turn it on. As soon as the Orbi powers up, use your smartphone to access the Orbi app. It should be working now. It doesn’t? Try the next hack.
Although it seems funny, major of the Orbi users face issues with Orbi due to faulty cables. Yes! It’s true. It is now time to check all the cables that are connected to the Orbi now. Begin with verifying the power cable. Find it faulty? Replace it right away. After that, check the Ethernet cable now that is establishing the connection between the Orbi router and the modem. The cable should be damage-free and should be inserted correctly into the respective ports on both devices. Once you are sure everything is perfect with the cables, try launching the app.
Maybe the firmware on your Netgear Orbi is obsolete which is why the Orbi app is giving you trouble. Update the firmware on the Orbi now to the most recent version by accessing the Netgear Orbi login page. After the firmware is updated we are sure that the Orbi app will also be up and working perfectly fine.
The Closing Note
This way you can fix Netgear Orbi app not working issue. However, if the aforementioned hacks could not help you fix the issue, then do the Netgear Orbi factory reset and again set up your Orbi from scratch. Once you are done with this, the Orbi app will no more be giving you trouble.